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Shipping Policy for DSB Enterprises (Cotton Silver)

At DSB Enterprises (Cotton Silver), we aim to provide efficient and reliable shipping services for all orders placed through our online e-commerce store. Please review the following details regarding our shipping policy:

1. **Order Processing:**
a. Once an order is placed, please allow one business days for order processing and verification.
b. Orders are processed and shipped during regular business hours, excluding weekends and holidays.

2. **Shipping Methods and Timeframes:**
a. We offer several shipping options, including standard and expedited shipping, based on the destination and item(s) purchased.
b. Estimated delivery times for each shipping method will be displayed during the checkout process.
c. Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

3. **Shipping Rates:**
a. Shipping rates are calculated based on the shipping method selected, the weight and dimensions of the package, and the delivery destination.
b. The shipping costs will be displayed at checkout before the order is finalized.

4. **Order Tracking:**
a. Once your order is shipped, a shipping confirmation email with tracking information will be sent to the email address provided during checkout.
b. Customers can track their orders using the provided tracking number through our website or the carrier’s website.

5. **Shipping Restrictions:**
a. We currently offer shipping within India and abide by the respective shipping regulations of each location.
b. Some items may be restricted from shipping to certain locations due to legal constraints or carrier limitations.

6. **Incomplete or Incorrect Addresses:**
a. Customers are responsible for providing accurate shipping information.
b. Stunhaul Private Limited is not liable for orders shipped to incorrect or incomplete addresses provided by the customer. Additional charges may apply for re-shipping of returned packages.

7. **Shipping Delays and Issues:**
a. While we strive to ensure timely delivery, please understand that unforeseen circumstances, including but not limited to natural disasters or logistical issues, may cause shipping delays.
b. In case of any issues or delays with your shipment, please contact our customer support team at [contact email/phone number] for assistance.

8. **International Shipping:**
a. For international orders, customs duties, taxes, or import fees may apply upon delivery. Customers are responsible for any such additional charges levied by their country’s customs authorities.

9. **Policy Revisions:**
a. Stunhaul Private Limited reserves the right to modify or update this shipping policy at any time without prior notice.
b. Any revisions to the policy will be effective immediately upon posting on our website.

By placing an order with Stunhaul, customers agree to comply with and accept the terms outlined in this shipping policy.

If you have any questions or require further information regarding our shipping policy, please contact our customer support team at [email protected].

This shipping policy is effective as of 01-11-2023 and applies to all orders made through our online e-commerce platform.

Thank you for choosing DSB Enterprises (Cotton Silver)

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